From Planet Bizarre!
J. Landman Gay
jacque at hyperactivesw.com
Fri Mar 30 23:29:15 CDT 2007
Sarah Reichelt wrote:
> On 3/31/07, J. Landman Gay <jacque at hyperactivesw.com> wrote:
>> Sivakatirswami wrote:
>> > Right, it took me 1/2 of coaching over the phone to get her to take a
>> > screen
>> > shot, and send that as an attachment by her yahoo web mail account,
>> > Q: "Oh dear... it's gone now... "
>> > A: "It's on your desktop"
>> > Q: "But I have other windows in the way now...what do I do?"
>> You've been listening to my phone conversations, haven't you? ;)
>> "It went away."
>> "What went away?"
>> "The thing."
>> "What thing? What does it look like?"
>> "It's...I don't know. There were words on it. Maybe if I click this..."
>> "Wait! Don't click yet! What do the words say?"
>> "Oh no, now what do I do? It's all gone!"
>> "What's gone? What happened?"
>> "I don't know! It went away!"
>> I never did identify the "thing".
> It crashed!
> What crashed - the whole computer or just the program? Where you still
> able to move the mouse pointer?
> Well it gave an error.
> OK, what was the error?
> I don't know.
"I got a box."
"A box? With words in it? What does it say?"
"It says, 'Enter your user name.'"
"Okay. Type your name in there."
"Oh. Okay." <typety typety typety> "Nothing happens."
"What do you mean?"
"I'm typing but nothing happens."
"Did you click in the box before you typed?"
"I have to click in the box? What box?"
"The box where it says to enter your name."
"Oh. Okay." <typety typety> "Nothing happens."
"Where did you click?"
"Where you said."
"On one of the words, I think. Maybe it was 'name'."
"No, you click in the empty space with the rectangle around it.
Underneath the instructions."
"Oh, I see what you mean. But when I do that, a little line starts
"Right, that shows where your typing will go."
"Oh. How do I get rid of the line so my typing will go in there?"
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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