Curious QT playback problem

[Devin Asay]

On Jun 8, 2007, at 11:13 PM, J. Landman Gay wrote:

> Devin Asay wrote:
>> Jacque,
>> You said the user has QT Pro, right? That means she can save  
>> movies from the QT player. Is it possible that she has opened and  
>> saved the movies after having played them to the end? So that the  
>> "currentTime" is in effect saved with the movie. Would that then  
>> cause the movie to open at the end instead of at the beginning,  
>> therefore end immediately after they are started? If that were the  
>> case, you could just set the currentTime to 0 before you play the  
>> video.
>> Just a thought that occurred to me. I'm not even sure about the  
>> saving currentTime part, but it's a possibility.
>
> Good thoughts, but... the script sets the currentTime to zero  
> before each playback starts. I'm not sure saving a movie also saves  
> its current time anyway; don't they always open at the beginning?
>
> I did get more info from the customer. There is no virus checker  
> running automatically (she does manual checks) so that's not the  
> issue (so much for that hope.) The loop does run, she can tell  
> because the corresponding images flash past. It looks like we're  
> either going to have to write a special app that does some logging,  
> or just wait till someone else has the problem too, to see if it is  
> worthwhile to pursue it. This is when I wish I could just go to  
> that machine and run it myself -- but she's

See if she'll install a VNC server or enable Microsoft Remote Desktop  
Connection. Then you could either take control of her computer (VNC)  
or log in to a session on her machine (RDC) and see for yourself what  
is happening. Of course, you'd both need pretty healthy internet  
connection speeds. Not to mention the fact that rev performs very  
poorly at present under RDC.

Devin


Devin Asay
Humanities Technology and Research Support Center
Brigham Young University