HUG, Pinstripes, OSX - probably all "revisisted"

[Scott Kane]

Hi folks,

I have an app in beta (actually a couple, but the Mac one is giving me the 
headaches).  Basically the group of Mac users are six people interested in 
the field the app aims to assist (it's a database program of reasonable 
complexity).  Try as I might I can't get these guys (and girls) to be 
reasonable over the pinstripe issue in OSX where the document window should 
be white (according to Apples' HIG and as Revolution quite rightly 
defaults).  Essentially they are used to seeing applications (some by Apple) 
that break this rule and pinstripe the main window.  Now - I can solve this 
by putting in a graphic of pinstripes, but then I have the whole issue of 
the degree of pinstripe as the users have machines running Jaguar through to 
Tiger on PPC's.  They are being really picky over this and as there is no 
way (that I know of) of getting Rev to identify which OSX is running so I 
have to choose one.  The two running Tiger are the worst offenders (they 
even get upset if the light on the icons are shining from slightly the wrong 
angle so you can imagine my frustration with them).  Question is - how are 
some of you solving this?  I've read the archives of the list that I could 
find discussing this but most of the discussion is about using images to 
fake the pinstripe, which bring me back to square one.  For the record - 
I've shown them the relevant sections of the Apple HIG and they either don't 
get it or don't want to.  As my design experience in the past is pretty much 
Windows I'd value your opinions (beyond shooting the beta testers <g>) 
highly.

Cheers

Scott