Rev standalones and terminal services

[Chris Sheffield]

Thanks, Luis. Unfortunately, they're not using RDC. I did find out  
that in most cases where customers are having problems is when using  
Citrix. Anyone familiar with that?


On Jan 15, 2007, at 8:56 AM, Luis wrote:

> Hiya,
>
> If they're using RDC (Remote Desktop Connection) there is an option  
> under the 'Local Resources' tab to manage how the sound behaves.
> If this option is not visible then click the 'Options>>' button in  
> the connection window.
> You can have a look yourself by typing 'mstsc' (without the quotes)  
> in Start/Run.
>
> Cheers,
>
> Luis.
>
>
> Chris Sheffield wrote:
>> My company has several customers who are trying to run our  
>> application through terminal services. From what I understand,  
>> everything seems to be working okay, except for the fact that  
>> they're not hearing any audio. I'll admit that when it comes to  
>> terminal services, I'm somewhat ignorant. Can anyone think of a  
>> reason why this might be happening? We're using mp3 files for  
>> audio, playing in a normal player object.
>> I'm sorry I don't have many details. If necessary, I can try to  
>> get more information.
>> Thanks,
>> Chris
>> ------------------------------------------
>> Chris Sheffield
>> Read Naturally
>> The Fluency Company
>> http://www.readnaturally.com
>> ------------------------------------------
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------------------------------------------
Chris Sheffield
Read Naturally
The Fluency Company
http://www.readnaturally.com
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