grabbing audio from web: stopped working for one tester

[Sivakatirswami]

All I can say it that I can confirm major problems on Windows QT players 
where filenames
are set to remote "http://" URL.s


I just got this report from a tester this morning...

=======

I managed to test this on a IBM laptop PC running XP and it took
awhile to open the the inital application after selecting "Run
Online Media Viewer".  I thought this might be bandwidth related
but it finally came up and the first slide appeared
but the audio took over 20 seconds to finally start.  The slides
appeared to transition quicker than 40 seconds and looked fine but
once I selected the other link below it the entire application
locked up and forced by to reboot.  So, when I interrupted the
first link it would not transition to the next without completely
freezing up.

============

trouble is: I have plenty XP users who say everything works
like a charm... very difficult to know what strategy to
take from here..

Sivakatirswami



Curtis Ford wrote:
> I have a project that grabs audio from mp3's posted at a web site, 
> usually playing just a portion of a sound file. It's worked great in my 
> testing on OS X and Windows, but a tester using XP told me first that 
> one word (it's a vocabulary project) wasn't coming through right; now, 
> after a few days, no sound at all is coming through for him. He's tried 
> on three computers, all XP, with the same problem.
> 
> I can't reproduce the problem on my OS X or XP machines. The audio at 
> the web site is up and does play for him through a browser. I had him 
> download the project again, as well as the text file that contains the 
> pointers to the audio source, but still no luck.
> 
> Audio can be called up from various places in the project, so I have 
> this in the stack script:
> 
> on figureSoundFile
>   global gSoundFileName, gSoundFileStart, gSoundFileEnd, gMediaPath
> 
>   --is sound file in same folder with list, or on a web server?
>   if char 1 to 4 of gSoundFileName is not "http" then
>     set the fileName of player "Player" to gMediaPath & "/" & 
> gSoundFileName
>   else
>     set the fileName of player "Player" to gSoundFileName
>   end if
> 
>   --play whole file, or just a portion? check for start & end times
>   if the length of gSoundFileStart > 0 then  --if a start time is in the 
> info..
>     set the playSelection of player "player" to true
>     set the startTime of player "player" to gSoundFileStart
>     set the endTime of player "player" to gSoundFileEnd
>   else --if no start time, just play the whole file
>     set the playSelection of player "player" to false
>   end if
> 
> end figureSoundFile
> 
> I'm not sure what to tell him at this point. Does anyone have ideas what 
> could cause the audio to stop working?
> 
> -Curt
> 
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