Open Letter to Rev: Quality Is Job #1
Bill Marriott
wjm at wjm.org
Sat Oct 21 03:32:04 EDT 2006
Not paper. The reports are provided via a secure web connection. But yes,
it's a free crash analysis service provided by Microsoft for Windows XP and
later that would seem to be a valuable way to diagnose program crashes. Rev
apparently does not participate in it. Earlier in the thread I gave a
complete description of what Windows Error Reporting (WER) is and links to
get more information about it.
Dar Scott wrote,
> On Oct 20, 2006, at 6:44 PM, Bill Marriott wrote:
>
>> So let me get this straight: WER -- A neatly pressed, folded, and
>> categorized collection of crash reports from actual users running Rev on
>> a
>> variety of system configurations, complete with a sampling of mini heap
>> snapshots and system data, a system that has helped Microsoft and
>> hundreds
>> of other companies eliminate hard-to-pin-down bugs -- is of absolutely
>> no
>> interest to Rev? Amazing.
>
> I am baffled by this and have no idea what it means. I think it is
> sarcasm, but I don't understand what it is referring to. I think this is
> a hint that crash information can be obtained through a
> method/procedure/standard called WER that sends paper copies of reports
> and that RunRev and the rest of us obviously should be aware of and take
> advantage of this.
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