Open Letter to Rev: Quality Is Job #1

Bill Marriott wjm at wjm.org
Sat Oct 21 03:32:04 EDT 2006


Not paper. The reports are provided via a secure web connection. But yes, 
it's a free crash analysis service provided by Microsoft for Windows XP and 
later that would seem to be a valuable way to diagnose program crashes. Rev 
apparently does not participate in it. Earlier in the thread I gave a 
complete description of what Windows Error Reporting (WER) is and links to 
get more information about it.

Dar Scott wrote,
> On Oct 20, 2006, at 6:44 PM, Bill Marriott wrote:
>
>> So let me get this straight: WER -- A neatly pressed, folded, and
>> categorized collection of crash reports from actual users running  Rev on 
>> a
>> variety of system configurations, complete with a sampling of mini  heap
>> snapshots and system data, a system that has helped Microsoft and 
>> hundreds
>> of other companies eliminate hard-to-pin-down bugs -- is of  absolutely 
>> no
>> interest to Rev? Amazing.
>
> I am baffled by this and have no idea what it means.  I think it is 
> sarcasm, but I don't understand what it is referring to.  I think  this is 
> a hint that crash information can be obtained through a 
> method/procedure/standard called WER that sends paper copies of  reports 
> and that RunRev and the rest of us obviously should be aware  of and take 
> advantage of this.






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