Runtime Revolution Ships Revolution Media

Chipp Walters chipp at chipp.com
Tue Apr 11 17:22:56 EDT 2006


For the 2 cents it's worth:

I liked the name DreamCard. The name conveyed something to me, not to 
mention the fact there was already considerable branding set in place.

Most good marketing folks will tell you it takes a lot of very strong 
arguments to consider changing a brand. And changing a brand is an 
expensive propositon (Now they'll have to replace "Transcript" with 
"Revolution" in each and every document, help file, book, website, 
etc.."). Not to mention the amount of resources it will take to make 
that change in each customer and potential customer's mind.

In my humble opinion, I would've thought RunRev has bigger and more 
important ways to use their resources. A small company like RR has just 
so many resources and I would certainly want them focussed on NOT 
creating more work for the company (as well for supporters like Dan who 
have to go back and change every book), but rather on ESTABLISHING 
better market awareness for the existing brands.

All that said, there are certainly extenuating circumstances which would 
warrant the changes-- trademark and copyright violations among them. Not 
being privy to the conversations, I wouldn't know what the compelling 
arguments FOR the multiple brand changes are. Though, I suppose there 
might be some mention of them on the list or website.

All that said, looking back, I've found these type of decisions were 
made best not in a vaccuum, but with the help of trusted advisors. At 
Human Code we had a board of directors, which met each quarter and 
frequently offered different and valuable advice utilizing other's 
experiences and perspectives, which helped me as CEO, make good 
decisions. It's unfortunate RunRev doesn't work with a board of 
advisors, as I'm sure a few past misteps in the past could've been averted.

This opinion is offered in the spirit of helpfullness, not to be 
derogatory towards RR and their executive management. Frankly, there's a 
lot going on that's really great there. And, if one takes the time to 
read Kevin's posts, you will find him to be always polite and 
appreciative of his customers, without ever resorting to threats or any 
type of argumentive behavior. I suppose we all could use a dose of his 
polite manners on this list.

best,

Chipp




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