reporting fatal error bugs
J. Landman Gay
jacque at hyperactivesw.com
Tue Apr 11 13:25:20 EDT 2006
Dave Beck wrote:
> Thanks Jacqueline,
>
> But the question remains which log is helpful to post and where to find it.
> There is no easy way to extract the log from the Microsoft Dr. Watson dialog
> that I am aware of. In a previous post somebody suggested that the log of
> interest was located at:
>
> C:/Documents and Settings/All Users/Application Data/Microsoft/Dr
> Watson/user.dmb
>
> However, that to me appears to be gibberish binary data. There is another
> file in that folder on my machine called "dtwtsn32.log". Is that the one?
I had to check on this. They'd like you to send both the binary and the
log file. Sometimes either or both are useable. So, go for it, they want
to see what Dr. Watson produces.
--
Jacqueline Landman Gay | jacque at hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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