[Ticket#: 2006040510000641] Re: [OT] Articles to read

[Mark Smith]

You don't really have to bugzilla - I recently sent  a stack of mine  
to support with a detailed recipe for making Rev crash, details of my  
system etc. and within twenty-four hours, the redoubtable Marcus van  
Houdt replied that he had entered it into bugzilla, for the engineers  
to examine.

The recipe and accompanying details are necessary, though. 'Simply'  
reporting that there's a problem won't do much good (how could it?).

best,

Mark

On 7 Apr 2006, at 02:47, Garrett Hylltun wrote:

> Lynn Fredricks wrote:
>> Hi Dave,
>>> Ok, a bit more on the Colorization bug and the Spurious Save  
>>> Dialog.  I just did this:
>>>
>>> Opened a script, some of the colorization worked but not all,  
>>> e.g.  comments were colored, but words like "if" were colored but  
>>> things like "me" were not.
>>>
>>> I selected Colorize, the apply button was disabled.
>> Did you bugzilla this? The first step to recovery is admitting you  
>> never
>> bugzilla'd :-)
>
> Shouldn't have to bugzilla, should be able to simply report it to  
> support.
>
> -Garrett
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