Reporting fatal error bugs

Martin Baxter mb.ur at harbourhost.co.uk
Thu Apr 6 17:51:27 EDT 2006


J. Landman Gay wrote:
> Dave Beck wrote:
>>
>> 2. How can my users capture the error logs from the Windows illegal
>> operation error dialog? I have tried to capture these logs before but 
>> have
>> not been able to figure it out. I can't copy the contents of the log; I
>> can't find an option to save it to a file. The only options are "Send",
>> "Don't Send", and view the log, but no way to extract the data!
> 
> I want to know this too. Can anyone tell us?
> 

I'm not an authority in this, but have been poking around in my XP 
system to see if I can figure this out and it appears that DR Watson is 
configured to write a mini crash dump file. I didn't configure it to do 
that, so that is presumably a default.

I had a crash in Thunderbird this morning and indeed found the relevant 
crash dump in:

C:\Documents and Settings\All Users\Application Data\Microsoft\Dr 
Watson\user.dmp

I found out where it was by double-clicking the drwtson32.exe which on 
my system is in C:\WINDOWS\system32\

Don't know if this helps, but I pass it on FWIW.

Martin Baxter



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