Re-2: Learning center videos don't play

runrev260805 at runrev260805 at
Fri Oct 21 14:44:29 EDT 2005


please allow me to answer, as i am the one who has problems opening the videotuts in LearningCenter.
I can open the videos in QuckTimePlayer without a problem.


-------- Original Message --------
Subject: Re: Learning center videos don't play (21-Okt-2005 18:54)
From:    lists at
To:      runrev260805 at

> On Oct 21, 2005, at 9:08 AM, J. Landman Gay wrote:
> > Someone running Windows XP is having problems running the Learning  
> > Center videos, and I'm wondering if anyone here has encountered  
> > this problem before. The videos download correctly and are stored  
> > in the correct Revolution cache folder, so a network problem isn't  
> > the reason. If he double-clicks the video inside the folder,  
> > Windows Media Player launches and plays the video okay, which means  
> > the codec is also correctly installed. However, the video does not  
> > display or play when he clicks the Play button inside the  
> > Revolution Learning Center after the download. He has installed  
> > QuickTime to see if that helps, but the result is the same.
> Jacque,
> The video playing in Windows Media Player doesn't mean the codec is  
> installed for QuickTime.  The videos use the Ensharpen codec if I  
> remember correctly.  This is just the QuickTime wrapper for the  
> TechSmith tscc codec.  You can have the Windows Media version of the  
> codec installed but not the QuickTime version.  You may want to check  
> this by trying to open the videos in QuickTime player.
> -- 
> Trevor DeVore
> Blue Mango Multimedia
> trevor at
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