ambassador at fourthworld.com
Thu Nov 10 20:31:04 CST 2005
Peter T. Evensen wrote:
> Could it be the path to the file name is too long? Could he try moving
> it to a different folder closer to the root?
Thanks for the possible lead, but as shown in the log the full path and
all elements in the path are pretty short.
I think we're facing something weird here, something unexpected but once
we find it we'll go "a ha!".
Fourth World Media Corporation
Ambassador at FourthWorld.com http://www.FourthWorld.com
> At 03:43 PM 11/10/2005, you wrote:
>> I have a customer for a new app who can't load a QuickTime file, yet I
>> can load the same file here without difficulty, and it works well on
>> my other Mac, and on our tester's Mac.
>> The error occurs when I set the filename of the player to the selected
>> file, the result returning "could not open movie file". Not very
>> descriptive, but that's all I have to go on.
>> I've tried the file both from my local volume and a second partition.
>> The customer and I have the same OS version (OS X 10.4.3) and QT version
>> (7.0.3), and of course the same version of the Rev-based app.
>> The file name is short (about 12 characters), so I can't see how it
>> could be related to the known issue with long file names.
>> To help diagnose this I made a very simple test app, with one button,
>> one field, and one player, with this script in the button:
>> on mouseUp
>> if the optionKey is "down" then
>> set the filename of player 1 to empty
>> put empty into fld 1
>> exit to top
>> end if
>> answer file "Select a file:"
>> if it is empty then exit to top
>> put it into tPath
>> set the filename of player 1 to tPath
>> put the result into tResult
>> put "system="& the systemVersion &cr& "QT="& qtVersion()&cr into tData
>> put "machine="&machine()&cr &"Processor="&processor()&cr after tData
>> put "Result="& tResult &cr&"sysError="&sysError() after tData
>> put cr & "File="& tPath after tData
>> put cr& "duration="& the duration of player 1 after tData
>> put tData into fld 1
>> put fld 1 into url
>> end mouseUp
>> He reports the same error in this test app, with this log file:
>> Processor=Motorola PowerPC
>> Result=could not create movie reference
>> Any other clues as to how I might diagnose this?
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