QT anomaly

[Richard Gaskin]

Peter T. Evensen wrote:
> Could it be the path to the file name is too long?  Could he try moving 
> it to a different folder closer to the root?

Thanks for the possible lead, but as shown in the log the full path and 
all elements in the path are pretty short.

I think we're facing something weird here, something unexpected but once 
we find it we'll go "a ha!".

-- 
  Richard Gaskin
  Fourth World Media Corporation
  ___________________________________________________________
  Ambassador at FourthWorld.com       http://www.FourthWorld.com


> At 03:43 PM 11/10/2005, you wrote:
> 
>> I have a customer for a new app who can't load a QuickTime file, yet I
>> can load the same file here without difficulty, and it works well on 
>> my other Mac, and on our tester's Mac.
>>
>> The error occurs when I set the filename of the player to the selected
>> file, the result returning "could not open movie file".  Not very 
>> descriptive, but that's all I have to go on.
>>
>> I've tried the file both from my local volume and a second partition.
>> The customer and I have the same OS version (OS X 10.4.3) and QT version
>> (7.0.3), and of course the same version of the Rev-based app.
>>
>> The file name is short (about 12 characters), so I can't see how it
>> could be related to the known issue with long file names.
>>
>> To help diagnose this I made a very simple test app, with one button, 
>> one field, and one player, with this script in the button:
>>
>> -----
>> on mouseUp
>>   if the optionKey is "down" then
>>     set the filename of player 1 to empty
>>     put empty into fld 1
>>     exit to top
>>   end if
>>   --
>>   answer file "Select a file:"
>>   if it is empty then exit to top
>>   put it into tPath
>>   set the filename of player 1 to tPath
>>   put the result into tResult
>>   --
>>   put "system="& the systemVersion &cr& "QT="& qtVersion()&cr into tData
>>   put "machine="&machine()&cr &"Processor="&processor()&cr after tData
>>   put "Result="& tResult &cr&"sysError="&sysError() after tData
>>   put cr & "File="& tPath after tData
>>   put cr& "duration="& the duration of player 1 after tData
>>   put tData into fld 1
>>   --
>>   put fld 1 into url 
>> ("file:"&specialFolderPath("Desktop")&"/HT-Test-log.txt")
>> end mouseUp
>> ----------
>>
>>
>> He reports the same error in this test app, with this log file:
>>
>>    system=10.4.3
>>    QT=7.0.3
>>    machine=unknown
>>    Processor=Motorola PowerPC
>>    Result=could not create movie reference
>>    sysError=-5551
>>    File=/Users/xxxxxxxxxxx/Desktop/audiofile.aif
>>    duration=0
>>
>>
>> Any other clues as to how I might diagnose this?