QT anomaly

[Richard Gaskin]

Trevor DeVore wrote:
> On Nov 10, 2005, at 1:50 PM, Richard Gaskin wrote:
> 
>> Trevor DeVore wrote:
>>
>>> On Nov 10, 2005, at 1:43 PM, Richard Gaskin wrote:
>>>
>>>> Any other clues as to how I might diagnose this?
>>>
>>> Try having the customer open the movie in QuickTime and see how  
>>> that  goes.  Perhaps it will give a more detailed error message.
>>
>>
>> Sorry, forgot to mention that the customer reports being able to  play 
>> the file just fine in Apple's QuickTime player.
>>
>> It's only both of our Rev-based apps he can't play it in, yet none  of 
>> us can reproduce that here.
> 
> 
> Weird.  QT Player and Rev should be able to open the same formats in  
> most cases (drm could possibly cause issues with some files).  Has  this 
> been going on over a long period of time?   Has he tried a  rebooting?

Very weird.  This is a new app, and he's never been able to use it with 
any of his audio files.  He has rebooted, with no change.

-- 
  Richard Gaskin
  Fourth World Media Corporation
  ___________________________________________________________
  Ambassador at FourthWorld.com       http://www.FourthWorld.com