QT anomaly

[Dave LeYanna]

I don't want to ask a stupid question but, how do you know the QT file 
on the client's system is a vaild format? Can they open it up outside of 
the Rev. app?

Dave

Richard Gaskin wrote:

>
> I have a customer for a new app who can't load a QuickTime file, yet I
> can load the same file here without difficulty, and it works well on 
> my other Mac, and on our tester's Mac.
>
> The error occurs when I set the filename of the player to the selected
> file, the result returning "could not open movie file".  Not very 
> descriptive, but that's all I have to go on.
>
> I've tried the file both from my local volume and a second partition.
> The customer and I have the same OS version (OS X 10.4.3) and QT version
> (7.0.3), and of course the same version of the Rev-based app.
>
> The file name is short (about 12 characters), so I can't see how it
> could be related to the known issue with long file names.
>
> To help diagnose this I made a very simple test app, with one button, 
> one field, and one player, with this script in the button:
>
> -----
> on mouseUp
>   if the optionKey is "down" then
>     set the filename of player 1 to empty
>     put empty into fld 1
>     exit to top
>   end if
>   --
>   answer file "Select a file:"
>   if it is empty then exit to top
>   put it into tPath
>   set the filename of player 1 to tPath
>   put the result into tResult
>   --
>   put "system="& the systemVersion &cr& "QT="& qtVersion()&cr into tData
>   put "machine="&machine()&cr &"Processor="&processor()&cr after tData
>   put "Result="& tResult &cr&"sysError="&sysError() after tData
>   put cr & "File="& tPath after tData
>   put cr& "duration="& the duration of player 1 after tData
>   put tData into fld 1
>   --
>   put fld 1 into url 
> ("file:"&specialFolderPath("Desktop")&"/HT-Test-log.txt")
> end mouseUp
> ----------
>
>
> He reports the same error in this test app, with this log file:
>
>    system=10.4.3
>    QT=7.0.3
>    machine=unknown
>    Processor=Motorola PowerPC
>    Result=could not create movie reference
>    sysError=-5551
>    File=/Users/xxxxxxxxxxx/Desktop/audiofile.aif
>    duration=0
>
>
> Any other clues as to how I might diagnose this?
>
> -- 
>  Richard Gaskin
>  Fourth World Media Corporation
>  __________________________________________________
>  Rev tools and more: http://www.fourthworld.com/rev
>
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