Add it to Bugzilla

[Eric Chatonet]

Hi all,

List traffic increases each day.
Many posts end in a "bugzilla it" (between 1 and 5 each day...)
As if Bugzilla was the panacea :-)
Overloading Bugzilla is not efficient for all of us and Runrev guys  
either.

I have some experience with Rev and I found out many times that the  
nasty bug was in my code.
So first, let us check carefully our code: isolating the problem in a  
brand new test stack is a good way (so many things can interfere).
Let us try to reproduce the "bug" knowing the conditions with precision.
Let us change the conditions to track the beast.
If it turns out that's really a bug, then let us take list advice...
And then, may be, it's worth to go to Bugzilla, check first if this  
bug is not yet in the database (with another approach) and describe  
the occurence with precision, the right words, samples of code, etc. :-)

Second, as I told it lately in another post, different kinds of bugs  
have to be considered:
Those which can affect standalones: they can be severe since they  
affect our end users (i.e; our professional ability/credibility).
In this category, some ones come from the engine:  we can't do  
anything except to go to bugzilla :-(
Other ones can come from Transcript routines (as was the recent  
Answer Dialog bug with 2.6, revGoUrl in some conditions, etc.): many  
guys on this list pay attention to these ones and provide patchs or  
useful workarounds.
Finally, there are bugs (or dysfunctions) which affect only the IDE  
behaviour: very irritating but only for us :-)
They are less important than the first ones.

So, let us learn to estimate what is worth to be bugzilled and how  
before running: it will be more useful for Runrev guys and all of us.

Best Regards from Paris,

Eric Chatonet.
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