OT: need real Apple Service email address

[Michael D Mays]

Is there a telephone number on the bill associated with the charge? 
Call it and tell them your situation. If this doesn't work call your 
credit card company and tell them Apple charged you for something you 
did not receive and you want to have the charge removed.

Michael

On Jan 10, 2005, at 3:40 PM, Wilhelm Sanke wrote:

> Can anyone of the many list members that are Apple experts provide me 
> with an Apple Service email address where I do not get *automated* 
> responses, but real answers from real people?
> The problem is, I bought a Quicktime Pro 6 license key on Dec 17 from 
> the online Apple Store (U.S.A. website), got charged from my credit 
> card account (the equivalent of 52 US$) the very same day, and didn't 
> get the key .
>
> [clip]