Technical strike & bug 2341

[J. Landman Gay]

On 11/19/04 8:06 AM, Frank D. Engel, Jr. wrote:

> I thought bugzilla automatically informed the person to which a bug was 
> assigned?  Or should we still eMail support, because I for one have a 
> number of outstanding Bugzilla reports which have still been marked 
> "Unconfirmed" for some time with little or no real reply (2223, 2244, 
> 2247, 2300, 2301, ...)  - one or two of these reports are quite trivial, 
> and some are basically "nuisances", while others (like 2308) are real 
> show-stoppers for me.

If it's in Bugzilla then you're okay; the right person knows about it. 
No need to duplicate the report to the support team.

If the question is not about a bug but rather about something related to 
the IDE (features, licensing problems, installation, setup, etc.) then 
support is the place to write.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com