Technical strike & bug 2341

[Frank D. Engel, Jr.]

I thought bugzilla automatically informed the person to which a bug was 
assigned?  Or should we still eMail support, because I for one have a 
number of outstanding Bugzilla reports which have still been marked 
"Unconfirmed" for some time with little or no real reply (2223, 2244, 
2247, 2300, 2301, ...)  - one or two of these reports are quite 
trivial, and some are basically "nuisances", while others (like 2308) 
are real show-stoppers for me.

On Nov 19, 2004, at 4:54 AM, Heather Nagey wrote:

>> After writing a bugzilla and to you directly, I would expect that 
>> support is
>> aware of the problem. Nonetheless, thanks for aknowledging the fact 
>> that you
>> are looking into it.
>
> Just in case anyone else is making this assumption, this is a very 
> dangerous
> assumption to make. If you don't write to support, you should assume 
> that
> support is NOT aware of your issue.
>
> It's also worth restating that support at runrev.com is the correct 
> address to
> write to if you have questions or problems. Sending support mail to any
> other address is likely to result in a delayed response at the least.
>
> Regards,
>
> Heather
> -- 
>
> ** For a faster response to all licensing, support, and technical 
> issues,
> please now send mail to support at runrev.com **
>
> Heather Nagey ~ heather at runrev.com ~ http://www.runrev.com/
> Runtime Revolution - User-Centric Development Tools
> Tel +44 (0) 870 747 1165 Fax +44 (0) 845 4588487
> ~~~ Check our web site for new Revolution editions & special offers ~~~
>
> _______________________________________________
> use-revolution mailing list
> use-revolution at lists.runrev.com
> http://lists.runrev.com/mailman/listinfo/use-revolution
>
>
-----------------------------------------------------------
Frank D. Engel, Jr.  <fde101 at fjrhome.net>

$ ln -s /usr/share/kjvbible /usr/manual
$ true | cat /usr/manual | grep "John 3:16"
John 3:16 For God so loved the world, that he gave his only begotten 
Son, that whosoever believeth in him should not perish, but have 
everlasting life.
$



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