error message anomalies, anyone?

Richard Gaskin ambassador at fourthworld.com
Tue Jun 8 20:00:36 EDT 2004


Hey Bernard -

Good to see you here.

> I'm not sure what I want to hear - that I am the only one who has 
> experienced this radical bugginess, or that it is so widely experienced 
> that something will be done about it!

I believe that RR has demonstrated a willingness to listen to and act on 
these issues, as evidenced in the daily assault on Bugzilla.  In the 
last several weeks I've seen a good many of my bug reports knocked off 
one by one, at a rate that speaks very well for future releases.

In fact, I'm told the issue that prompted this thread has also been 
addressed, so the only question is whether we'll have to wait for the 
next version to see it addressed or whether an interim release may 
become possible.

In all honesty, while this erroneous error code issue has been a 
frequent topic on the MC list, the folks here have rarely mentioned it. 
  That's why I made the post today, to get a feel for its scope.  Now 
that folks are speaking up we can realize that it affects all Transcript 
users regardless of which IDE they're using (sensible enough, since the 
issue was in the engine), and such information can be useful in helping 
RunRev make good decisions.

Along these lines, a request for anyone experiencing any bug:  Please 
vote for the issues that are most important to you.  Bugzilla takes only 
a moment to set up an account, and is well worth it.  RunRev has taken 
the nearly unprecedented move of having a transparently democratic 
system to help guide priorities.  I believe there is great wisdom in in 
seeking open counsel like that, but like any democratic system it only 
reflects the desires of stakeholders to the degree that they vote.

Taking the time to review bugs and vote on them is also an interesting 
exercise for another reason:  when you do it weekly you get a feel for 
just how many of these issues get resolved.  With a product as complex 
as Rev no one can expect blue-ribbon code every day, but I think the 
commitment the team is demonstrating is quite commendable.

-- 
  Richard Gaskin
  Fourth World Media Corporation
  ___________________________________________________________
  Ambassador at FourthWorld.com       http://www.FourthWorld.com


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