XP doesn't read a custom property from an encrypted stack

[Glasgow David]

Hello folks,

Its a long time since my last post. (Forgive me Father....?)

The reason is that I have discovered that writing software is not the hardest bit...it is installation and support.  OK, OK, so that is common knowledge, but it has come as a bit of a shock to me, I can tell you.

I have customer who can't get my software to run under XP, and I have just managed to replicate the problem.  The odd thing is that I wouldn't have thought there were any OS issues in what I am doing.  The situation is this:

I have an encrypted 'users' stack that contains the name of authorised users stored in a custom property 'cusers'. This is stored in a folder within the same folder as the standalone. When my standalone launches, a preopenstack handler opens the users stack (invisible) and puts cusers into gusers, a global.  In the openstack handler, gusers is put into an authorised users pop-up.  If the authorised users popup is empty, the buttons on the main screen are disabled.  If there are users present, the buttons are enabled.

This works under OS9, Win 95 and 2000 (which I have easy access to), but not XP (which I don't).  Under XP the standalone launches, but no user names are put into the pop up, so the navigation buttons remain disabled.  Debugging this will mean borrowing machines and installing Rev on them, so I thought it was worth a post in case the gurus know what is going on.

I can't post the scripts from here, but could later if the answer isn't obvious.

Best wishes,

David Glasgow

Forensic Software and Services www.i-Psych.co.uk