Radical slowdown on one system

[Mr X]

I like free radical

Les misteres de l'informatique...
A french expression for those devious moments when the computation output
doesn't make sense given the inputs.

I've seen witchraft voodoo in all computer matters too (always take 3
diskette backups with you, No. 2 has gone bad before!) Even in so called
industry standard professional software design! You thought humans were
smarter than computers? Teach my mom or the Windows v*.* gui designers!...

the again, Im sure she'll find more bugs than any beta tester too (I know a
guy like that... and he's half cpu-literate than pro!) Go figure...

So, here's the most common causes for MAJOR slowdowns

No VRAM (or it's full!)
No RAM Left!
- Bad FAT/Disk info sectors/Directory Tree on Disk/etc... The norton
Utilities type (run scan disk on PCs, Disk First Aid on Macs).
- Bad sectors on your file (typical!)
- Defragmenter
- Fragmented disk
- Full disk or above 75% full with bad fragmentation
- Any Apple or Microsoft program searching a net address that doesn't exist
- Antivirus running at full scan priority with all heuristics turned on!
- a Virus? naaaa
- Corrupt file?
- Services running (screensavers, defragmenters, backups, net-shares,...)
- A program locked up because it's waiting for something (i.e. a "click to
continue" hidden MS-dialog)
Badly installed system or system that is rebooted improperly (with the
on/off button)
- Outdated Software on new hardware (win95 on a new P4/5?!!! Does he drive a
Fort T on the highway?) - could be it!
- Unauthorized access - user locked out, password expired?

Remember this one and only one rule:
IF the problem is not reproducibly or IF it runs on ANY virgin Win95 (or
what have you) OS it is NOT your problem. The problem is in his config or
hardware and that's not your responsibility is it?

AND W95 is no longer supported by MS so you shouldn't either.
You can only support the "running versions".

This said, it's preferable to hear the problem first, just in case! I've had
those too...

The problem is making your client understand it...
I've seen clients you wouldn't believe! Let me tell ya!

--

What's wrong with this user?
User: I got a problem...
Op: What is the code of your PC?
User: the what?
Op: the sticker with numbers and a code bar?
User: thick line, thin line, thin line...

;) - This user used to work for us!
     And that's only the tip of the iceberg!



> -----Original Message-----
> From: metacard-admin at lists.runrev.com
> [mailto:metacard-admin at lists.runrev.com]On Behalf Of Richard Gaskin
> Sent: Friday, March 14, 2003 22:01
> To: metacard at lists.runrev.com
> Subject: Re: Radical slowdown on one system
>
>
> jbv wrote:
>
> >> When I run the WebMerge tutorial here on the slowest machine I
> have (Win 95,
> >> 300MHz), it generates the tutoprial pages in 3.9 seconds.   I have a
> >> customer running Win98 on a 1.7GHz maxchine and the same files take 4
> >> minutes to process.(!)
> >>
> >
> > Does your customer have things like Kazaa  installed
> > on his hard drive ?
> > One guy in our company recently experiencied major
> > slow down under XP and Photoshop, and spent the
> > whole day trying to figure out what had changed in
> > his settings, and it was only Kazaa users accessing
> > some files on his HD...
>
> It only gets weirder than that, but thankfully with a happy
> ending:  he just
> emailed me to tell me he did a re-install of my app and now hismachine is
> outperforming mine as I woud expect.
>
> So while he's happy with MC's performance, it raises a quesion:
> what could
> have made the difference?
>
> --
>  Richard Gaskin
>  Fourth World Media Corporation
>  Developer of WebMerge 2.2: Publish any database on any site
>  ___________________________________________________________
>  Ambassador at FourthWorld.com       http://www.FourthWorld.com
>  Tel: 323-225-3717                       AIM: FourthWorldInc
>
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